By callmepandeyji.com 23 May update for a Service Desk Analyst at HCLTech in Nagpur. Learn about job responsibilities, candidate requirements, and how to apply.
🖥️ Job Spotlight: Service Desk Analyst at HCLTech, Nagpur
HCLTech is currently seeking a Service Desk Analyst to join their team in Nagpur, Maharashtra. This role is ideal for professionals with a background in technical support and networking who are looking to advance their careers in a dynamic IT environment.
🔍 Key Responsibilities of Service Desk Analyst job
- Diagnose and resolve hardware, software, and network issues via telephone, email, or chat.
- Route complex problems to appropriate internal IT support levels.
- Manage user account provisioning and perform user account management activities.
- Utilize the Incident Management System for documentation and problem management.
- Provide Level 1 remote desktop support and adhere to standard operating procedures (SOPs).
- Participate in ongoing training and contribute to departmental development.
- Ensure compliance with quality standards, regulatory requirements, and company policies.
- Engage in value-adding activities such as knowledge base updates and training new analysts.
✅ Ideal Candidate Profile for Service Desk Analyst
- Excellent communication skills.
- Experience in technical support and networking.
- Proficiency in troubleshooting client software and basic network connectivity issues.
- Ability to prioritize and manage multiple customer problems and complaints effectively.
- Willingness to participate in on-call escalations and perform root cause analysis.
📍 Location
Nagpur, Maharashtra, India
📅 Posted
23 May 2025- 1 hour ago
📋 Application Details
Interested candidates can apply directly through the LinkedIn job posting or visit the company’s website for more information.
Service Desk Analyst Service Desk Analyst Service Desk Analyst Service Desk Analyst Service Desk Analyst
This opportunity at HCLTech offers a chance to be part of a leading IT services company, providing technical support and contributing to the organization’s growth. If you have the required skills and are ready to take on new challenges, consider applying for this role.
Note: The information provided is based on the job listing available at the time of writing. For the most accurate and up-to-date details, please refer to the official job posting.
Disclaimer
The content provided on this website is for informational purposes only. We strive to ensure that all information, including text, images, and other media, is sourced from original and reputable providers. However, we do not claim ownership of any copyrighted materials. All trademarks, logos, and images belong to their respective owners.
If you believe that any content on this website infringes upon your copyright, please contact us at abhinagpur16@gmail.com with the details of the alleged infringement. Upon receiving your notice, we will promptly take appropriate actions to address the issue.
The information on this website is provided “as is” without any warranties of any kind, either express or implied. We do not warrant the accuracy, completeness, or usefulness of any information provided.
Thanks
Written by Callmepandeyji (Abhishek Kumar)