By callmepandeyji.com Join Microsoft as a Technical Support Engineer and help deliver world-class customer service. Onsite role with growth, training, and innovation opportunities in a dynamic tech environment.
Location: Maharashtra
Job Type: Full-Time
Industry: IT / Technical Support
Experience: 1–3 Years (or equivalent experience)
Focus Keyword: Technical Support
About the Job
Join Microsoft’s Customer Experience & Success (CE&S) organization, home to over 17,000 global employees, and help shape exceptional customer experiences. Within CE&S, the Technical Support Engineer team delivers seamless support and builds trust for individuals and organizations worldwide.
We are hiring Technical Support Engineer who are passionate about solving customer issues and enhancing the Microsoft experience. This role will immerse you in cutting-edge technology, AI-enabled support systems, and a culture built on innovation, collaboration, and continuous growth.
This is a Microsoft onsite-only role.
Key Responsibilities
- Issue Resolution: Own, troubleshoot, and resolve customer technical issues using advanced tools and best practices.
- Knowledge Sharing: Participate in internal communities, share insights, and contribute to peer learning.
- Technical Proficiency: Continuously build your skills through training to better serve customers.
- Product Feedback: Identify recurring issues and contribute to product/process improvement by escalating to engineering teams.
Required Qualifications
- Educational Background:
- Bachelor’s degree in Computer Science, IT, or related field
- OR 1+ years of experience in technical support, consulting, or IT
- OR 3+ years of hands-on experience in the same fields
- OR equivalent experience
- Language:
- Fluent in English (reading, writing, speaking)
- Security Requirements:
- Must pass Microsoft Cloud Background Check upon hire and every two years thereafter
- Must meet all Microsoft, customer, or government screening requirements
What You’ll Gain
- Career growth with a global tech leader
- Exposure to Microsoft’s latest technologies and AI tools
- A collaborative and inclusive work environment
- Opportunities to contribute to real-world product improvements
Inclusion and Accessibility
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, disability, sexual orientation, or other protected statuses. If you require accommodations during the application process, read more here.
Apply Now
If you’re excited about making an impact in the world of Technical Support, we encourage you to apply today.
Click here to Apply- https://www.linkedin.com/jobs/view/4201303359
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Written by Callmepandeyji (Abhishek Kumar)
Technical Support Engineer, Technical Support Engineer, Technical Support Engineer, Technical Support Engineer, Technical Support Engineer